MindfulnessUK Terms and Conditions
These terms and conditions relate to all products, training and services delivered worldwide. However, all parties purchasing from the USA and Canada must have an insurance policy which enables claims to be made through UK courts. MindfulnessUK does not accept liability for any claims made against the company if this insurance policy is not held by the other party.
MindfulnessUK Events are very popular and there are a limited number of spaces for anything that we offer.
We recommend you take out your own insurance in case you have to cancel through illness or unforeseen circumstances. This includes issues related to Covid 19.
If you have to cancel, let us know as soon as possible: cancellation charges are dependent on how far we know in advance of the course. |
Booking
All Events (Excluding Teacher Training and Retreats- see further below)
We require full payment for any of our Events no later than 4 weeks before the start date to confirm your place. Your place will be lost if you fail to make payment within the timescale.
Cancellations and Postponement
You must cancel a booking no later than 4 weeks before the course, workshop, or other Event for which you have been booked to qualify for a refund.
If you cancel with less than 4 weeks’ notice, your payment will not be refunded.
You can request to postpone your attendance on the Event, however if you make this request with less than 4 week's notice your payment will not be refunded, postponement is subject to availability and there will be an admin fee of £20.
Teacher Training and Retreats
Booking
Once applicants are accepted to Teacher Training or Retreat Events, they will receive an acceptance letter with joining instructions. Please be aware that paying by instalments incurs an additional charge due to additional administration and bank charge fees.
Cancellations and Changes
Cancellation date | Result |
More than 4 months before a course | Any fees paid are refundable, less transfer and bank charges |
Between 4 and 2 months | Loss of 30% cost of whole teacher training programme/retreat. It is however transferrable to another date, if available. |
Between 2 months and 4 weeks | Loss of 50% cost of whole teacher training programme/ retreat, plus transfer and bank charges. |
Less than 4 weeks before | Loss of 100% cost of whole teacher training programme/retreat. |
In circumstances where the student wishes to leave a course to which they have committed and enrolled and which has started, if they have agreed to pay by instalments no refund will be issued and the second and third instalments will remain due and be collected on the pre-advised dates.
Deferring from the course/ retreat
A deferral is when a candidate (Learner) is unable to complete the course/ retreat they have already started, yet, due unforeseen circumstances, need to pause their studies and wish continue at a later date. Deferrals need to be requested by students ASAP; a maximum of one week after missing a teaching session, by emailing info@mindfulnessuk.com with a clear reason given. After which learners must meet with a tutor within 4 weeks to identify and agree an individual plan for continuing with a clear timeline.
Deferrals to other courses are dependent on availability and there will be a deferral fee of £100 charged.
Please note that if students taking the Integrating Mindfulness and Compassion in Professional Practice Qualification defer, they must complete the course within one year or will be charged an additional registration fee.
Administration charges
Should you require additional input from anyone from the MindfulnessUK team, we reserve the right to charge a minimum of £50 to cover this additional work. Please be aware that the CPCAB awarding body charges MindfulnessUK a fee for any additional administration for students, over and above the usual course administration, and these charges will be passed on to you should the changes be instigated by you.
If we have to cancel
In the very unlikely event that we have to cancel your booking, your fee will be refunded in full. Every endeavour will be made to inform you of this at the earliest possible opportunity.
Covid 19
If MindfulnessUK is forced to close due to Government rules, then a full refund will be offered. If the participant wants to cancel because of Covid 19, the cancellation terms above will apply.
MindfulnessUK can accept no further liability for cancellations beyond the fee refund.
Community Membership Terms & Conditions
We may change our terms at any time in which case the amended Terms will be posted on our website and will apply from the date we post them.
Annual Full Membership: membership is for one year from the date of payment. You have the right to cancel your membership within 14 days. Cancellation must be given in writing. We will refund your payment in full if cancellation is within 14 days. This purchase will auto-renew after 12 months, unless you cancel. You can cancel 2-weeks before your renewal date. Cancellation will be effective at the end of the annual membership. There is no partial refund during your subscription year. The 10% discount is valid on specific Continuous Professional Development (CPD Masterclasses) and retreats. The 10% discount is for annual full members only.
Monthly Full Membership: membership is for one full year, from the date of the first payment of 12 ie one per month. This purchase will auto-renew each month. You can cancel once one year's full membership has been paid. You cannot cancel at any time before the annual renewal date. There is no option for a partial refund during your subscription month. The monthly membership does not grant you access to the discount on courses and insurance.
Annual and monthly Full Community Membership and Free Membership use of resources: Any downloaded materials are copyrighted and cannot be used as your own. All insurance agreements are with the named Insurance company only. MindfulnessUK will not be liable for any disputes with the named Insurance company.
Annual and monthly Full Community Membership and Free Membership Chat Forums: The Community Membership chat forums are a place to share and connect with your peers. To ensure that this is a safe place for everyone to express their opinions and share information you may not share anything that is unlawful, misleading, discriminatory, or fraudulent. You may not share anything that you do not have the necessary rights to share or infringes or breaches someone else’s rights.
We use, store and process information about you in accordance with our Privacy Policy. By using our website, you consent to our use, storage, and processing of your information in accordance with that statement.